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COVID-19 UPDATE

MEMBERS & GUESTS

May 01st., 2020 Update

 

Here in Hacienda del Mar we are following the security protocols to face this outbreak that has had such an unprecedented impact on the lives of many people as well as on the world economy. This situation is testing us all today but one thing that is for sure is that we will overcome and succeed.

The Tourism and Time Share industries have shown a great resilience in previous crises because being part of a vacation club like Hacienda del Mar Los Cabos creates a stronger and more lasting bond.  It is our strongest objective that all of our Members consider us their safe and familiar Home Away from Home; a comfortable and spacious resort where you can escape from the stresses of everyday life to relax and reconnect with what is really important: your family, friends or even yourself.

As we previously informed, our Resort is closed by a provision of the state and municipal authorities with which we fully agree because there is nothing more important at this time than taking care of our health, and this is one of the many ways we have to contribute at this difficult time. However, as you read this message we are working closely with state health authorities, local and national Timeshare Associations as well as the Los Cabos Tourism Board and the Hotel Association of Los Cabos to create a unique and general protocol that serves the entire destination with standardized security, sanitation and hygiene measures that provide peace of mind when returning to Los Cabos and our Resort.

We remind you that if you have any question or comments, our Customer Care team will be here to answer and provide the support that you need.

We send our love and best wishes to each and every one of you in this trying time. We will be thinking about you and we absolutely can’t wait to see you back here so we can smile, laugh and celebrate again.

Be safe family.

 

Hacienda del Mar Los Cabos Toll Free: 1 855 652 7362

Monday – Friday 9:00 AM – 5:00 PM | Saturday 9:00 AM – 2:00 PM (Mountain Time)

Email: [email protected]

 

Remember that Staying Home Today we would #Traveltomorrow

 

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